Delivering Targeted Execution for a Retail Brand

Challenge

A well-established regional retail brand, based in Birmingham, recognised untapped growth potential but struggled to transform strategic opportunities into measurable results. The business faced internal bottlenecks in resource allocation, lacked clear prioritisation across new initiatives and needed support to mobilise teams toward ambitious targets.

Approach

Oltre Consulting partnered with the client’s leadership to assess organisational capabilities, map decision-making processes, and identify the most promising avenues for expansion. Drawing on customer segmentation analysis, financial modelling and market research, we pinpointed key growth levers including e-commerce integration, store network optimisation and new product launches. We crafted an execution roadmap with timed milestones and developed performance management frameworks to maintain momentum.

Execution

Working alongside client teams, we coordinated the launch of new digital sales channels, streamlined operational workflows and activated cross-departmental task forces. Weekly review meetings drove accountability and allowed for rapid barrier removal, while targeted training supported the adoption of new technologies and processes.

Outcome

Within twelve months, the retailer achieved a 17% increase in revenue across key markets. The strategic initiatives delivered were accompanied by improved operational efficiency, staff engagement and a robust foundation for continued, scalable growth.